Refund Policy

Dedicated Server Management

We guarantee satisfaction on our server administration and other services. If you are not completely satisfied with our dedicated management services in the first 7 days of using our service from the date of your signup, you will be given a full refund of the amount paid. Satisfaction guarantee only applies to first time customers, so if you use our service and cancel, then signup again at a later date, the satisfaction guarantee offer is no longer applicable. Only one (1) refund per customer or affiliate thereof will be honored. In certain instances at our sole discretion, we reserve the right to delete, remove and/or undo any work that was performed on your server(s) during the period in which a refund is or was requested and/or given.

All payments after the first 7 days of service to Skynats Technologies are non-refundable, regardless of usage or reason. Any incorrect, overcharges or billing disputes must be reported within 14 days of the time the charge occurred.

Any plans with offers/discounts applied will not be eligible for refunds for any reason.

Refunds of any kind for any reason may take up to 60 days from the time the refund is requested or offered for processing.

We recommend contacting us for assistance if you experience any issues with our services.

Server Setups and Hourly Administration

We do not issue refunds and all payments to Skynats Technologies are final and non-refundable for any Server Setups and Hourly Administration tasks once the order is confirmed.

We recommend contacting us for assistance if you experience any issues or need any support after the setup complete.

Hosting Content Violation

In case of any hosting content policy violation, after termination of services, the client won’t be eligible for any refund of the amount paid to Skynats Technologies.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us.