Cost-Effective Solutions

Semi Dedicated
Hosting Support

Expert support for those who need professional server management at a fraction of the cost. Shared resources, individual attention.

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YOUR SLICE

Shared Team

Expert Engineers
COST-EFFECTIVE SOLUTION

Professional Logic at Low Cost

Semi-Dedicated plans are perfect for those who need professional hosting management without the full cost of a dedicated team.

Shared Expertise Model

Your dedicated team will be shared with only two or three other customers, allowing you to gain the best quality support at a significantly lower cost.

The support operates as a white-label solution, dealing with your customers on your behalf. A Quality Manager monitors all communications to ensure your customers receive top-tier support representing your company.

24/7 Monitoring & Uptime

Our monitoring system ensures 99.99% uptime, escalating any hardware or network failures immediately to the data center.

20 Min
Average Response Time
4 Hrs
Daily Coverage (5 Days/Week)

Quality Managed

Every interaction is monitored by our Quality Manager to ensure excellence in customer service.

Semi-Dedicated Plans

Shared expertise, dedicated results. All plans include 4 Hrs x 5 Days Coverage.

L1 Tech

Level 1 Certified Engineer

$299 / Monthly
  • 4 Hrs x 5 Days Coverage
  • Unlimited Tickets & Servers
  • 20 min Avg Response Time
  • White Label Support
  • Server Administration & Monitoring
  • Live Chat & Skype Support
  • Basic Server Setup/Updates
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MOST POPULAR

L2 Tech

Level 2 Certified Engineer

$499 / Monthly
  • Everything in L1 +
  • Server Hardening & Optimization
  • Migration Support
  • Shell/Bash Scripting
  • Security Audits
  • Quality Manager/QA Included
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L3 Tech

Level 3 Certified Engineer

$799 / Monthly
  • Everything in L2 +
  • Advanced Troubleshooting
  • Complex Architectures
  • Priority Escalation
  • Full Stack Management
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MORE SERVICES

Explore More Services

We specialize in managing a wide range of cloud environments and control panels.

AWS Cloud Support

Expert management and optimization for Amazon Web Services infrastructure.

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DigitalOcean Support

Comprehensive droplet management and infrastructure optimization.

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Linode Cloud Support

Professional Akamai/Linode server administration and support services.

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cPanel Server Support

Expert cPanel/WHM administration and troubleshooting services.

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Google Cloud Support

Professional GCP infrastructure management and optimization services.

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Plesk Server Support

Expert Plesk panel administration for Windows and Linux servers.

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Need dedicated resources instead?

Check out our Dedicated Support plans for exclusive team access.

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