Semi Dedicated Hosting Support

Semi-Dedicated plans are available for those who cannot afford a dedicated team but needs to handle your hosting platform at low prices. The semi-dedicated team will be shared with two or three customers and gain the best quality at a low cost. The same team will be available every day with live chat and email support.

The support will be a white label and dealing with your customers on your behalf. The semi-dedicated team will have a Quality Manager who will be monitoring the communications between the team and your customers to ensure your customers get quality support on behalf of your company. Our 24/7 monitoring system monitors all your services to ensure 99.99% uptime of your servers and will be escalated to the data center or owner in case of hardware or network failures.